Privacy policy

Introduction

RENODAY (Bellemansheide 50, 1640 Rhode-Saint-Genèse, BE0784519667) places great importance on protecting your personal data. This policy explains what data we collect via the renoday.be website, for what purpose, and what your rights are, in accordance with the General Data Protection Regulation (GDPR).

Data collected

Data submitted via the contact or quote request form: first and last name, email address, phone number, postal address, as well as information about your project (project type, description, photos or plans you may attach).

Browsing data collected via cookies (see the "Cookies" section below).

Purposes and legal basis

Data submitted through our forms is used to respond to your quote or contact requests, as part of pre-contractual steps or a future service agreement (legal basis: performance of a contract / legitimate interest).

Technical and audience-measurement cookies are used based on your consent, collected via our cookie banner.

Retention period

Data related to your quote requests is kept for as long as necessary to process your request and, where applicable, to perform the contract, and is then archived in accordance with legal obligations (in particular accounting and tax obligations), without exceeding the applicable statutory limitation periods.

Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict the processing of, and object to the use of your personal data. To exercise these rights, you can contact us at info@renoday.be. We are committed to responding to your request as soon as possible.

Cookies

The website uses cookies to ensure it functions properly and to analyse traffic. On your first visit, a banner lets you accept or reject these cookies. You can change your choice at any time by clearing your browser's cookies.

Data sharing

RENODAY does not sell or rent your personal data to third parties. Your data may be shared with technical service providers strictly necessary for the website's operation (hosting, email delivery), only to the extent required for these services.

Contact

For any question about this privacy policy or the processing of your personal data, contact us at info@renoday.be or by phone at +32 470 92 19 48.